Bristol, VA  •  Accepting New Patients
Getting Started

Office & Patient Information

We are glad you are here. Whether you are joining us locally or from out of the area, you will be treated like family — and our recommendations for care will always begin with what we would recommend for our most cherished family member or dearest friend.

Contact Us

Call Now (423) 955-6925 or Email Us.

To help us understand your immediate needs and initiate an appointment, please fill out one of the new patient forms below. Upon receipt, we will be in touch with appointment dates and times.

Address: 1941 Euclid Avenue, Bristol, VA 24201

Normal Office Hours

  • Open Tuesday – Friday, 8:30am – 4:30pm
  • Closed on Mondays
  • Open 1st & 2nd Saturday of each month, 10:00am – 3:00pm

Holiday Hours

  • New Year's Day: 8:30am – 2:00pm
  • Thanksgiving: 8:30am – 2:00pm
  • Christmas Eve: Closed
  • Christmas Day: 8:30am – 2:00pm
  • Most other major holidays: 8:30am – 2:00pm

Payment Policy

Payment is expected and due at the time services are rendered.

For your convenience we accept:

  • Cash
  • Personal Checks
  • Visa, MasterCard, and Discover

Please inquire about any other form of payment prior to your visit.

Insurance & Billing

Provided we have received all of your insurance information and that it remains updated, we are happy to file your insurance claims and make every effort to assist you in obtaining reimbursement from your insurance company.

Insurances Accepted

Medicare Part B Aetna BH VA Ambetter Carelon BH Cigna Evernorth BCVA HealthSpring MC UHC Provider Express BH Medicaid VA Cash Credit Card

We file electronically the day of service, and insurance payments are usually received within 30 days. You will be billed for any remaining balance after 30 days. Please let us know if a statement does not reflect an insurance payment or if there are any questions concerning the balance.

You are responsible for any remaining balance either paid or unpaid by insurance, and it is due upon receipt. We do not have a contract with your insurance company — only you do — nor are your benefits determined by our office. We are here to help you understand your insurance benefits, limits, and deductibles; however, it is your responsibility to provide us with your plan package and information required to aid in your understanding. This is also necessary to appropriately estimate your portion, which is always due at time of service. We cannot ever guarantee insurance payment for services.

It is important to remember that insurance is meant to aid in paying for care, and that no insurance pays for all services at 100%.

New Patients

Pre-Appointment Forms

To help us understand your immediate needs and initiate an appointment, please fill out the following forms. Upon receipt, we will be in touch with appointment dates and times.

📝

Pre-Appointment New Patient Information Form

Prepare for your upcoming visit by completing a new patient form online.

Open Form

📤

Request Records to be Sent to Neuro-Perspective

New patients: authorize your previous psychiatrist to send records to our office.

Open Form

📥

Request Your Records from Neuro-Perspective

Request records to be released from us to a psychiatry practice.

Open Form

Contact Us

Request an Appointment

Call Now (423) 955-6925 or send us a message and we'll be in touch with appointment dates and times.